The caseThe one everybody believed
There was a girl on a high school robotics team named Dara. She was not the best builder on that team and she was not the loudest. What she was, for three years straight, was the person whose word you did not have to check. If Dara said the part was ordered, the part was ordered. If Dara said she did not know, she did not know, instead of guessing and letting you find out later.
That is not exciting. Nobody gives out a trophy for it. For three years it looked like nothing at all.
The case goes on from here in the course.
The point: Your reputation is built on ordinary days, and it is spent on the day that matters.